- We at Baptist Beaumont Hospital strive to provide quality patient care. This is a team effort, and you are a primary member of our team. Please keep the following information in mind while you are here and following your discharge from our facility. Help us to help you.
As an integral part of the healthcare team, patients will be educated about their role and responsibility in preventing medical errors. This education will include:
- The patient and/family is responsible for providing , to the best of their knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to the patient's health.
- The patient and/or family is responsible to report perceived risks in their care and unexpected changes in the patient's condition to the responsible practitioner.
- The patient and/or family is responsible for asking questions when they do not understand what they have been told about the patient's care or what they are expected to do.
- Speak up if you have concerns. It's okay to ask questions and to expect answers you can understand.
- Choose a doctor with whom you feel comfortable talking about your health and treatment.
- Take a relative or friend with you if this will help you ask questions and understand the answers.
- Patients have rights and responsibilities when hospitalized. Learn what these are.
If You Need Surgery
- Keep a list of all medicines you are currently taking. Include any allergies you may have.
- Tell your doctor, nurse or pharmacist about all the medicines you take, including over-the-counter medicines such as aspirin, ibuprofen, vitamins, herbals or any other supplements.
- Tell your doctor, nurse or pharmacist about any drug allergies you have.
- Ask your pharmacist about side effects and what foods or other things to avoid while taking your medications.
- Read the labels, including warnings. Make sure it is the medication your doctor ordered and you know how to use it.
- If the medication looks different than you expected, ask the nurse or pharmacist about it.
- Make sure you understand what will happen if you need surgery. Your, your doctor and surgeon should all agree on exactly what will be done during the operation.
- Tell the surgeon, anesthesiologist and nurses if you have allergies or ever had a bad reaction to anesthesia.
- Ask the doctor and/or surgeon:
Who will take charge of my care while I'm in the hospital?
Exactly what will you be doing?
How long will it take?
What will happen after the surgery?
How can I expect to feel during recovery?
HealthStream Customer Satisfaction Survey
After discharge, the HealthStream Company randomly selects a percentage of our patients to receive a telephone survey regarding their visit to our hospital. Please take a few moments of your time to speak with a HealthStream representative. It is very important to us that your needs were met while you were a patient at our facility. Thank you for taking the time to let us know how we provided care during your visit.
Please click here to view the Patient Rights and Responsibilities.
for English - Section 1557 - ACA 2010 - Discrimination Policy Notice
for Spanish - Section 1557 - ACA 2010 - Discrimination Policy Notice