Accommodations & Safety
Understanding More about Your Stay at Baptist Hospital in Beaumont
At Baptist Hospitals of Southeast Texas, we are committed to performing sacred work every day. During your stay at our medical facilities, we want you to feel as comfortable as possible. Your bed is equipped with an electronic control enabling you to raise or lower it. You also have a call button to alert your nurse of any needs.
Your room is equipped with a remote control television, though we request that television viewing be limited and volume considered in the case of a roommate. Your room is cleaned and disinfected for your protection. Should your room be out of order, please let your nurse know, and our environmental services specialists will provide immediate attention.
Linens
In an effort to conserve resources, routine bed linen changes are made every other day. Sheets will always be changed immediately when soiled or at the patient's request. Please notify your nurse should you require linens.
Telephones
To make a call, please dial "9" and the number. To make a long distance call or to use a credit card, please dial "0" and the operator will assist you. To make an inside call please dial the 4 digit extension. Please advise family and friends of your telephone number so they can call you directly.
Meals
A dietician is available to assess your nutritional status and assist in planning meals. Family members, please check with the nurse before bringing food items, as the patient may be on a restricted diet as ordered by their physician.
Language Interpreters
Please notify your nurse should you need interpretation assistance. In order to obtain timely and reliable interpretation BHSET uses a telephone interpretation service that provides access to over 300 languages by certified interpreters and we also offer (VRI ) Video Remote Interpretation services using American Sign Language for the Deaf .
Valuables
As we cannot accept responsibility for your personal items or valuables left in the room, please leave money, jewelry, credit cards, etc., with a family member or leave them at home. If absolutely necessary, arrangements can be made by a nurse to use the safe located in the cashier's office on the first floor.
Personal Belongings
Your personal belongings require special care. Since the hospital is not responsible for lost personal items such as glasses, hearing aids, dentures, etc., please be careful not to leave these items on meal trays or lying on your bed, as they may inadvertently be discarded.
Security
For your safety, all Baptist Beaumont hospital employees must wear name and picture identification badges. Should you feel uncomfortable with the hospital personnel at any time, please call the nurses station or Patient Advocate.
Patient Advocate
The Patient Advocate is available should you have any concerns regarding your hospital stay. If you would like to meet with the Patient Advocate, please notify your nurse or dial 409.212.5638.
Chaplaincy Services
Chaplaincy Services are available 24 hours a day, 7 days a week to support the spiritual needs of patients and families. Our Chaplaincy Service is also available to assist and guide you and your family with difficult and complex decisions about treatment options, artificial life support, end of life issues, living wills and quality of life. Notify your nurse if you would like to speak to a Chaplain or dial "0" and ask the operator to page the Chaplain.
Parking
Free patient parking is available in the front of the hospital.
Valet
Patients and visitors will now be able to benefit from valet parking. Upon arrival, hospital patrons are greeted courteously and offered valet parking, information, directions, wheelchair assistance, or other hospitality services as needed. The attendant will issue a claim ticket to the patron and park their vehicle in an assigned parking area. Upon exiting, the patron presents the claim ticket to the attendant who will retrieve their vehicle and return it to the entrance area. These services are provided as a courtesy to all patients and visitors at no cost and are available Monday through Friday from 8:00 a.m. - 4:30 p.m.