Patient Financial Assistance

Helping Our Patients Afford Needed Healthcare

As part of our contribution of resources, advocacy, and community support to promote health in the community we serve, Baptist Hospitals of Southeast Texas provides financial assistance to patients with a demonstrated inability to pay for medically necessary services in accordance with the hospital’s Financial Assistance Policy.

All patients may apply for financial assistance, including those with insurance. The patient’s situation will be evaluated according to relevant circumstances such as income, assets, or other resources available to the patient or the patient’s family and the amount of the outstanding balance. It is ultimately the patient’s responsibility to provide the necessary information to qualify for financial assistance. There is no assurance that the patient will qualify for financial assistance.

Who Qualifies?

Established eligibility criteria and discount guidelines will be used to determine what amount, if any, of an outstanding patient account balance qualifies for financial assistance. Patients whose yearly household income is at or below 200% of the Federal Poverty Guidelines (FPG) will receive a 100% discount. Patients whose yearly household income is above 200% but not more than 400% of FPG are eligible to receive services at a discounted amount.

Patients whose outstanding balance, after payment by all third parties, is at or above 10% of their yearly household income are eligible to receive services at a discounted amount. No patient who qualifies for financial assistance will be charged more for emergency or other medically necessary care than amounts generally billed to patients having insurance.

Get More Information

Free copies of this Plain Language Summary, the Financial Assistance Policy, and the financial assistance application are available on the hospital’s website at www.bhset.net, are available in the hospital’s admissions area and emergency department, can be obtained by calling (409) 212-6141, and can be requested by mail at:

PO Box 1591
Beaumont, TX 77704

You can also request one by emailing billing@bhset.net. Translations will be available upon request.

The hospital’s financial counselors are available to answer questions and provide information about the Financial Assistance Policy and to assist with the financial assistance application process. The hospital’s financial counselors may be reached between the hours of 8:30 a.m. and 4:30 p.m., Monday – Friday by calling 409.212.6141.

Click here to view Physician Specialties whose professional fees are excluded

Click here to view Physician Specialties whose professional fees are excluded (Spanish)

Providers Excluded from the Financial Assistance Program

Please click any of the links below to view the policies in detail:

• Financial Assistance Application
• Financial Assistance Application (Spanish)
• Collections of Accounts Policy
• Collections of Accounts Policy (Spanish)
• Discount and Payment Plan Policy
• Discount and Payment Plan Policy(Spanish)
• Financial Counseling Policy
• Financial Counseling Policy (Spanish)
• Widely Publicizing Financial Assistance Policy
• Widely Publicizing Financial Assistance Policy (Spanish)
• Financial Assistance Policy
• Financial Assistance Policy (Spanish)
• Financial Assistance Policy Plain Language Summary
• Financial Assistance Policy Plain Language Summary - Spanish

• Click Here for Your Rights and Protections Against Surprise Medical Bills